In view of eight long years of excellent service at the Lalitpur post office, I feel obliged to come to the defence of the Nepali postal service (#23) and the many faceless, poorly paid employees who continue to provide a vital service in the days of mobile phones and the internet. I have never insulted an employee by demanding that he/she cancel stamps in my presence on my mail even when they added up to hundreds of rupees, and my faith has been rewarded because every time, without fail, my packages have reached their destinations. Only on one occasion has my mail returned, but the fault lay with the US Postal Service. We all have our litany of complaints, but we must also acknowledge honest, diligent work, particularly when people are working for a pittance and the temptation to be dishonest can often seem justified.

Bhim Gurung
Sanepa