Pizza Hut and KFC received an overwhelming welcome when they opened their doors a year ago, with people queuing for weeks to taste the offerings of the two international fast food chains. It's no surprise that they are already thinking of expanding.
"We have had a very satisfying response in the first year," says Vishnu Reddy, Country Manager of Pizza-Hut Nepal. "And by opening new branches, we want to reach out to more of our customers." Jawalakhel and Thamel are the possible new locations and once they are in business, Pizza Hut will also start the home delivery services they are renowned for.
Expansion plans are well underway, but right now, Pizza Hut is expanding its menu. Nepalis seem to like thin crust pizza more, so Pizza Hut has introduced Pizza Mia in addition to the Pan and stuffed crust pizza range. "We bring out new items and offers every three months," says Reddy. In line with their strategy, Pizza Hut has also introduced a 'Meal for two', which includes garlic bread, two drinks and a pizza of your choice for Rs 599. At KFC, too, the Vegetarian Zinger Burger has been introduced to change the notion that KFC is only for chicken lovers.
KFC and Pizza Hut are the first international chain of restaurants to come to Nepal. Before their launch, the staff at KFC and Pizza Hut went through rigorous training in India. While most Nepali customers were rather surprised by the over-attentive service they may not be used to elsewhere, Reddy says they have received positive feedback on their customer service.
The menu at both KFC and Pizza Hut is based on that available in India, but it's likely we'll be seeing Nepali specialties soon. Chicken leg momos and sukuti pizza, anyone?